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Drivers & Software

colmars
Newcomer

unable to install the chip driver software

Here is a screen dump of the installation process:

colmars_0-1725655449924.png

I have a motherboard Asus TUF GAMING B550-PLUS with a cpu AMD Ryzen 7 5800x.

I regularly face to intempestive reboots without any warning and I suspect a cpu overtemperature issue, due to a malfunction of the chipset driver I'm unable to install.

Can someone give me some hint on what I could do to solve my problem?

If this can help, I can provide the install software log but is there a way to attach a file with this message?

Many thanks in advance

 

 

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1 Reply
FunkZ
Exemplar

See previous thread involving PSP Driver failure to install, related to motherboard BIOS version.

https://community.amd.com/t5/drivers-software/amd-psp-11-0-device-has-status-device-power-failure/m-...

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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