cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

digiant
Journeyman III

Storemi installation failed, Qt5Core.dll exception code 0xc0000005

Hi there, I tried to install the newest version (2.1.0.205) of storemi, but the installation keeps failing and presenting the exception code 0xc0000005. 

Please help!

PC Sepcs

OS: Windows 11 dev , build 22509.

CPU: AMD ZEN3 5800X

Motherboard: MSI X570 unify.

SSD OCZ 120G (cache)

HDD Western Digital 4TB

-------------------------

Faulting application name: Setup.exe_AMD StoreMI, version: 2.1.0.205, time stamp: 0x6183767a
Faulting module name: Qt5Core.dll, version: 5.12.0.0, time stamp: 0x5c0513a0
Exception code: 0xc0000005
Fault offset: 0x000000000003ab56
Faulting process id: 0x2ddc
Faulting application start time: 0x01d7ec3557ab9f76
Faulting application path: C:\Program Files\AMD\StoreMI\Qt_Dependancies\Setup.exe
Faulting module path: C:\Program Files\AMD\StoreMI\Qt_Dependancies\Qt5Core.dll
Report Id: 2080cc22-adeb-41d0-a3d1-e52478fb661c
Faulting package full name:
Faulting package-relative application ID:

0 Likes
1 Reply
Rayvin
Journeyman III

Re: Storemi installation failed, Qt5Core.dll exception code 0xc0000005

Were you able to fix it? I had the same issue with my B550 Tomahawk and the only way I was able to make it work was by downloading the stable build for Windows 11 (Build 22000.376). I tried the dev build (22523) because I wanted the new feature of being able to pin more apps to the start menu but the StoreMI installer just won't work even from a newly installed Windows11. So I guess you either downgrade or wait for AMD to update StoreMI.

Tags (1)
0 Likes