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Drivers & Software

santiziano
Adept I
‎01-08-2022 05:22 PM

Driver Crash, Black Screens, Hard Reboot, WITH Windows Logs, Unpredictable Crashes on AMD Radeon RX

Hello everyone, and Thank you for reading this,

I'm dealing with the same problem the past 2 years now, which is an unpredictable crash of the AMD Driver -> Black Screen.

This could happen while I am in Game, not in Game or only watching an YT Video.

I do not know what's going on, but I have everything updated, the right Software for the Hardware and Radeon deinstalled itself at one point.

 

Here is every Information I could find, If anything else is needed, let me know.

Interestingly, the Windows log files which are linked in the screenshot below were deleted, so I could not recover them.

GC: AMD Radeon RX 5700

santiziano_2-1641684050506.png

santiziano_3-1641684072191.png

 

 

 

santiziano_0-1641683639865.png

santiziano_1-1641683655809.png

 

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1 Reply
goodplay
MVP
‎01-08-2022 08:09 PM

Try steps in https://www.amd.com/en/support/kb/faq/ts-tips

Also see the "Sticky" 'Info....... Required......' for someone to offer further suggestions if needed.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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