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Drivers & Software

dedsec00
Journeyman III

RX 6800XT Crashing issue Please help

Hello guys,


I recently bought a 1440p monitor (LG Ultragear) and whenever I use the DP 1.4 with Adaptivesync+higher refresh the PC is crashing, not instantly but after the Windows startup approx. 2-3mins.

Additionally, the display port seems to be working fine when I use my old monitor 1080p 144hz and also when I use 1440p with HDMI 2.0 144hz or DP 1.4 60hz + Low Resolution.

Please note that I don't have BSOD or Dump File, because I always hard reboot the PC after the crash.

Here are the PC Specs:

CPU: R7 5800X

MOBO: Asrock B500M PRO 4

RAM: Hyperx Fury 8x2 16GB 3200MHZ

PSU: Seasonic GX 750 Gold

GPU: MSI RX 6800XT 16GB

MONITOR: LG 27GP850

OS: WIN 11 Pro Build 22621

-----------------------------------------------

AMD Drivers tested:

- 23.7.1

- 23.5.1

- 23.3.2

- 23.2.2

AMD Chipset tested:

- AMD chipset driver 5.02.19.2221

-----------------------------------------------

Workarounds that I've tried:

- Replacing the DP cable to Vesa Certified.

- Reseating GPU

- Fresh Install OS Win11

- Update or Clean Install Drivers using DDU.

- Disable XMP, MPO, CSM, PBO, and Undervolting.

- Update monitor firmware.

 

Thank you.

 

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