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Drivers & Software

comar2002
Journeyman III

RX 5600 XT Video_TDR_Failure

Hello, 3 days ago I built my first PC. Here are the specs:

ASUS ROG Strix b450-F

Ryzen 5 3600

Crucial Ballistix 16gb (8x2) RAM

Sabrent Rocket 1TB SSD

CORSAIR 550 Watt Power Supply

AMD Radeon RX 5600 XT

Once I installed windows, after 5/10 minutes, the following blue screen error came up:

"Stop code: VIDEO_TDR_FAILURE

What failed: amdkmdag.sys "

https://imgur.com/a/gnKDr7h

After my PC rebooted, it happened again 2 or 3 times at intervals of roughly a minute. I went into BIOS, changed the RAM speed to a lower speed (My RAM is 3200, and i changed it to 2800), and it booted and worked for an hour and a half. I thought that fixed the problem, but then the same error came up. After this, I followed this guide:

https://www.youtube.com/watch?v=s5rRIZ1wMAY

The guide made me delete the drivers, boot into safe mode, use DDU then reboot. Then I reinstalled the latest drivers from the AMD website, but instead of installing Adrenalin, I extracted the drivers and manually installed them. (I just followed the video linked above).

The PC then worked perfectly for almost 24 hours, and the error came up again.

My windows is up to date, I have all the latest versions of drivers.

The blue screen appears randomly. While gaming, browsing, or desktop, could be any task

If someone knows what I could try, it would be very helpful. Thank you.

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1 Reply
lph
Adept I

you can take a look at my thread if something helps or just underclock like I did
https://community.amd.com/thread/254260 

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