cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

saiprithvi
Journeyman III

Radeon software not opening after several re-installations

Hello, my AMD Radeon Software is not opening after many re-installations. I also clean-uninstalled it and re-installed. It is worth mentioning that the software does open the first first couple of times, but after sometime (maybe first shutdown), it doesn't start. The driver is up-to-date, or so I am told in the setup. This is my rig:-

GPU#1= Intel(R) HD 520

GPU#2= AMD Radeon R5 M330

CPU= Intel(R) Core(TM) i5-6200U CPU @ 2.30GHZ

Memory= 4GB

GPU Driver Version= 15.201.1101.0

Operating System= Microsoft Windows 10 Pro (64-bit)

I also attached a DxDiag file if this doesen't suffice.

Any help is appreciated.

Tags (1)
0 Likes
2 Replies
elstaci
MVP

Re: Radeon software not opening after several re-installations

This is a laptop right?  If it is, I would go to the laptop manufacturer's support website and download the drivers for both your Intel and AMD graphics card. Also see if your laptop has the latest BIOS installed and Intel chipset.

Here is a link to AMD Forum on how to properly upgrade your Intel/AMD Laptop graphics: Laptop graphics update...How to

goodplay
MVP

Re: Radeon software not opening after several re-installations

How did you end up with the old legacy driver installed, did windows update do it ?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
0 Likes