Drivers & Software

[shagadelic45]

https://youtu.be/9CSEQEsXRNA

Brand new Rog Strix B550-I motherboard with Windows 10 64 bit Pro and Radeon RX 580 Series and latest driver from AMD.

When pc goes to sleep......moving mouse or typing on keyboard, or pushing power button....actually causes the pc to shut down.

I then have to press the power button A SECOND TIME to wake the pc.

When the pc does come back...my tabs are still open....but it shouldn't take 2 power wakes and shouldn't be "shutting down" when you are waking it....

thanks in advance

[shagadelic45]

i've tried updating bios and changing windows power settings but nothing changes.

any help would be great

also, noticed my primary nvme isn't shown in BIOS anymore when it reboots after sleep...hence the need for a second power cycle.  It's as if the drive isn't see after coming out of sleep which is why my system won't "wake up". Full shut down to reboot will get the drive to show again.

[taskforce131]

turn off the sleep mode that will fix the problem 

[shagadelic45]

i replaced my ssd drive with a different brand and model and seems to have fixed the issue.

thanks for all the help