cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

jigzaw
Elite

New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

This chipset version installed on my desktop but not on my HP15-db0xx with Ryzen 5 2500U. Error 1720: Custom action GetInstallerDrivers_up script error - 2147024894, WishShell.RegRead: Unable t...

Previous chipset driver installed without issues.

1 Solution

Accepted Solutions
amdmatt
Community Manager
Community Manager

Re: New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

We have an existing thread on this issue which you can use to provide your feedback and track status updates. 

Error in amd_software_2.03.12.0657? 

This thread also contains a suggestion to the issue which you can try.

https://community.amd.com/thread/246196 

View solution in original post

0 Likes
5 Replies
rawintellect
Challenger

Re: New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

Run the installer from the previous version with Airplane mode on. Then install the new one as normal. Done. If you have Airplane mode on (internet off) it will disable the internet and prevent the old drivers from installing but it WILL uninstall them and clean it up. Then just run the new installer with Airplane mode off (turning back on the internet). It worked for me.

Like  0Repl
0 Likes
jigzaw
Elite

Re: New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

Still a no go unfortunately.

0 Likes
genrabbit
Adept II

Re: New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

This is an Windows error. Not AMD driver.. But try this;

Windows 1720 Error Fix Tutorial 

0 Likes
genrabbit
Adept II

Re: New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

I have a post under moderation. So just in case google "1720 windows installer". Its an Windows error, not AMD. Seems like every software developer out there has had this problem.

0 Likes
amdmatt
Community Manager
Community Manager

Re: New AMD chipset driver 2.03.12.0657 Error 1720

Jump to solution

We have an existing thread on this issue which you can use to provide your feedback and track status updates. 

Error in amd_software_2.03.12.0657? 

This thread also contains a suggestion to the issue which you can try.

https://community.amd.com/thread/246196 

View solution in original post

0 Likes