Drivers & Software

[BLADEBR]

Hello, I came here because I built a PC with a Ryzen 5 3400g and I have been facing a lot of blue screens when I start to demand a little more in some games (mostly light) and the error code is always the same THREAD_STUCK_IN_DEVICE_DRIVER. One of these games is CS: GO (all on low) which whenever I join a game while loading the game or a message appears from the AMD RANDEON SOFTWARE bug collector saying "WE HAVE DETECTED A DRIVER TIMEOUT ON YOUR SYSTEM. .. "or a BSOD, another game is a warframe that always hits 100% processor usage on the loguin screen and the blue screen after 10 ~ 30min of game.

I already cleaned the drivers with the DDU and installed the latest version; I have updated windows; the MOBO BIOS is updated; the chipset driver is up to date (I think, because when I recently downloaded the program to update it presented an error).

My hardware:
PROCESSOR: AMD RYZEN 5 3400G
MOTHERBOARD: ASROCK A320-M HDV R4.0 (I regret not getting a better one)
VIDEO CARD: RANDEON VEGA 11
RAM: 2X8GB LEXAR 2666MHz
POWER: COUGAR VTC500 500W
STORAGE: 1XSSD PNY CS900 120GB; 1xHDD SAMSUNG HD250HJ 250GB

[BLADEBR]

EDIT: The following drivers are the cause of the blue screen:

amdkmdag.sys amdkmdag.sys+1a9f13 fffff804`57900000 fffff804`5c4af000 0x04baf000 0x5fca62b7 04/12/2020 13:24:23

dxgkrnl.sys dxgkrnl.sys+4289d fffff804`51510000 fffff804`518b3000 0x003a3000 0x670b3b6a 13/10/2024 00:15:54

[mackbolan777]

Those games may not run correctly on your system. They are both very CPU intensive and you have an ICPU, so the CPU is trying to access the RAM while using the built in Vega 11 graphics and you are jamming up so to speak. I highly recommend a dedicated GPU vs. the Vega solution. It's really not the best gaming setup. Many try buying the ICPU's and then complain about gaming issues, they really aren't meant for serious games. Both of those games are a bit too serious to run correctly. 

See this: Radeon RX Vega 11 Can Run PC Game System Requirements (game-debate.com) 

[BLADEBR]

Yes, I know that the ryzen 5 3400g has no graphics power for games, I bought it knowing that. But we are not talking about running a CRISIS Remaster, but a CS: GO, I played this game last year with a 5th generation intel core i3 and 4gb of RAM (and no offboard card) now I can't even join a game ( I'm talking about entering, because when it's not a blue screen it's a black screen with a message from the amd software saying "We detected a driver timeout on your system") with a ryzen 5 3400g and 16gb of RAM, but just to make it clear my problem has been specifically in the drivers and not in the general performance of the PC.