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Drivers & Software

georgeandnorma
Journeyman III
‎10-22-2021 06:01 AM

Installing Zen 2 processor on Asus Prime B350M-E motherboard

I have updated my bios to 5606 and the newest AMD chipset drivers on my Asus Prime B350M-E motherboard. I have a AMD Ryzen 5 2400G (zen) processor on my motherboard now and it runs fine. I bought a AMD Ryzen 5 4650G (zen 2) but when I install it my computer it doesn't start my monitor. What am I doing wrong? My fans run and everything looks good except no monitor to work with.

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1 Solution
elstaci
MVP
‎10-22-2021 07:11 AM

your Asus Motherboard doesn't support your processor that is why it isn't booting up or being recognized: https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/PRIME-B350M-E/HelpDesk_CPU/

It does support the 2400G but nothing newer or higher than the 3000 Series APUs processors according to Asus  CPU SUPPORT LIST on the link above.

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elstaci
MVP
‎10-22-2021 07:11 AM

your Asus Motherboard doesn't support your processor that is why it isn't booting up or being recognized: https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/PRIME-B350M-E/HelpDesk_CPU/

It does support the 2400G but nothing newer or higher than the 3000 Series APUs processors according to Asus  CPU SUPPORT LIST on the link above.

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georgeandnorma
In response to elstaci
Journeyman III
‎10-22-2021 09:26 AM

Thank you for your answer.