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Drivers & Software

yokairyoshi
Journeyman III

Green Screen Crash 5700xt

Computer Type: Custom Built Desktop

GPU/MON: 8176MB ATI AMD Radeon RX 5700 XT (Gigabyte)

LED TV (1280x720@60Hz)
SAMSUNG (1920x1080@59Hz)

CPU: Ryzen 7 2700x No O/C

Motherboard: B350 TOMAHAWK (MS-7A34) (AM4)

RAM: 32.0GB Dual-Channel DDR4 @ 1066MHz (15-15-15-36)

PSU: Corsair CP-9020187-UK 750 W RM750x Fully-Modular ATX Power Supply

Operating System & Version: Windows 11 (version 22H2)

GPU Drivers: Adrenalin 22.11.2 Recommended (WHQL)

Chipset Drivers: Unsure with which chipset drivers are installed.

Background Applications: Zoom, discord, brave, chrome

Description of Original Problem: Green Screen, no text. Only noticed after work forced me to install zoom and VMware. Happened maybe once or twice on win 10 as well a few months ago. This is not a reboot gsod, the audio will continue, one screen will free and the other will turn green and this can happen opposite screens as well. No choice but to force shutdown and restart. Will work normally for maybe hours, days, weeks but today it did it twice in a row. 

Troubleshooting: This happened before new windows update/gpu update, and after updating windows and gpu. Thought it might be motherboard but everything checks out there. Thought it might be hdmi, but happening after replacing. Seems to be gpu related in my opinion. I used amd removal tool, factory reset install, still happening. I can't afford to replace it and if it happens during live calls at work, i really won't be able to replace it cause i won't be making any money to do so. 

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