Drivers & Software

[armandoars]

Excel 365 spreadsheet goes blank after installing RX 6750

I've always used Excel with an Nvidia card and never had any problems, but from the first day I installed my new AMD video card (RX 6750 XT)
All Excel 365 spreadsheets become blank after some time and only return to normal after scrolling the spreadsheet or clicking outside of it. I tried the following solutions:

- Reinstall Excel,
- Reinstall the AMD driver
- Reinstall the mouse driver,
- Change mouse settings in windows
- Change the mouse
- Use another OS

Nothing resolved. Some people said to disable hardware acceleration in Excel, but in Excel 365 there is no such option. I do not know what else to do.

 

[armandoars]

I discovered that the problem only occurs in spreadsheets that have notes.

[Brenner]

I have the exactly same issue. Did you manage to solve it?

Using Office 365 subscription (don't have the option to disable HW-acceleration).

Specs: 6750XT, 5800x3d, MSI B450m gaming plus, ddr4 32gb @3600MT cl18, nvme.

Already tried installing the minimal and "only the driver" option when installing gpu driver.

[armandoars]

Nope. In my case the spreadsheet notes are causing the problem. In the meantime I'm trying to keep the spreadsheets without notes.