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Drivers & Software

Michealestarkey
Journeyman III

Driver update caused black screen

My driver was updating, when it finished and was suppose to be restarting. It stated that the computer would experience a black screen and possibly light flashes. It did have the black screen and then about every minute it was flashing to a screen that had the AMD processor info.  This has been going on now for about 4 hours with no sigh of quitting. I can't get my pc to do anything else. It never finished restarting just keeps with the black screen and flashing

 Please someone help. 

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4 Replies

What driver, processor, graphics model, OS?

Direct from amd site or from other?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx

The update was thru windows

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It's windows 10 home

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Was that windows update or trying from device manager?

Have you tried a force shutdown and restart?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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