Drivers & Software

[Ligdfaen]

Hi all, could you please help me with this issue?

I installed the latest amd update because Minecraft obligated me to do it, i did,but after that, games are now blue or random colours in full screen, how can i fix that?, i cant use them anymore !! im very worried

[kingfish]

Information required when posting a question:

https://community.amd.com/t5/knowledge-base/information-required-when-posting-a-discussion/ta-p/4227...

[Ligdfaen]

Hi ,of course

AMD Graphics Card Make & Model
AMD A6-6310 APU with AMD Radeon R4 Graphics

Desktop or Laptop System
Laptop Toshiba Satellite

Operating System
Windows 10 64bits

Driver version installed
20.45.01.18-201113a-361132c-RadeonSoftwareAdrenalin2020

Display Make and model and connection/adapter in use, resolution, and refresh rate.
(how can i get this info?)

Motherboard Make & Model + Bios Revision
(how can i get this info?)

Power Supply Unit Make & Model + Wattage
(how can i get this info?)

System Memory Make & Model + Frequency
(how can i get this info?)

[kingfish]

Your best option is to go to the manufacturer's support website and install the drivers designed for your laptop... https://support.dynabook.com/

Laptop APU's only install one driver and that driver updates the discrete graphics as well as the onboard graphics. It is the only driver you install. Here is where and how to select the correct driver:

https://www.amd.com/en/support