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Drivers & Software

taro8123
Journeyman III

Computer freezes completely after updating to Radeon software version 20.4.2

Recently updated the driver software to 20.4.2, and whenever I play games the laptop freezes completely. The laptop is unresponsive to everything and the only way to solve this problem when it happens is by using the physical power button. 

Does anyone know of any possible fixes or solutions? Please don't hesitate to ask for additional information.

I appreciate any help.

Cheers

Below are screenshots of my specs found on the Radeon app system info tab:

pastedImage_1.pngpastedImage_2.png

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Oh. I hadn't considered that. I'll give that a try. Cheers  

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