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Drivers & Software

jc235
Journeyman III
‎01-09-2023 10:24 AM

Chipset Drivers Intstallation Failed

When I try to install the chipset drivers for my system from the AMD website, it says that the installation failed, with the summary at the bottom of this post. I have tried multiple times to install the drivers, but each time fails.

Specs
Mobo: asus tuf gaming x570-plus (wi-fi)
CPU: amd ryzen 9 5900x

Link to the full log: https://pastebin.pl/view/87092159

AMD Chipset Software Install Summary

Name : AMD Processor Power Management Support
Version : 8.0.0.13
Install : Fail

Name : AMD PCI Device Driver
Version : 1.0.0.90
Install : Fail

Name : AMD GPIO Driver
Version : 2.2.0.130
Install : Success

Name : AMD PSP Driver
Version : 5.22.0.0
Install : Fail

Name : AMD SMBus Driver
Version : 5.12.0.38
Install : Success

2 Replies
elstaci
MVP
‎01-09-2023 11:37 AM

First try to uninstall the current AMD Chip  set drivers by using Windows own Uninstaller.

See if that help to get a successful Chip set installation.

Many Users in the past has had success in installing AMD Chip set with errors by using Microsoft Install/Uninstall Tool: Microsoft Install/Uninstall Tool 

Run the MS Tool and delete all NON-GRAPHICS AMD Drivers. Once that is done now try running the AMD Chip set package again.

By the way before running the AMD Chip set package go to C:\AMD or C:\AMD CHIPSET folder and delete it.

NOTE: depending on your AMD Processor I believe some Power Plans may not be installed.

0 Likes
MADZyren
Paragon
‎01-09-2023 11:44 AM

Also: Download chipset driver from amd.com, not asus.com. Drivers from whoever actually produced the chip, be it motherboard, GPU or whatever, are more up to date and are "original".