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Drivers & Software

Heleneira
Journeyman III

Can't install AMD drivers, error 184

Hello, I'm experiencing some issues and I'm not sure if they're caused by Windows or not. I tried updating AMD drivers without removing the old ones first, which resulted in a blue screen (a very weird blue screen that repeated the same tiny blue screen several times across the screen along with other visual bugs). After restoring the computer, i checked that the drivers weren't updated. I uninstalled the AMD drivers, but when I tried to reinstall them, I always get error 184 stating the system is not compatible. I've already reinstalled Windows, completely wiping all files, and updated it, but the problem persists.

 

Could you tell me what might be causing this?

 

Thank you!

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3 Replies

What Windows edition & version?

What processor and graphics card model?

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

Processor AMD Ryzen 5 5600 6-Core Processor 3.50 GHz]

GPU 6750XT

Windows 10 Edition Enterprise for Virtual Desktops
Version 22H2
SO Compile 19045.4651

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Sorry, not familiar with that edition.

You might want to put in a support query at https://www.amd.com/en/forms/contact-us/support.html

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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