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Drivers & Software

cierco
Adept I

Black Screen

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Arh yes the infamous black screen memes. Owning a AMD GPU wears and tears on your sanity. This is my last ditch effort before I am unplugging this card and bashing it with a hammer and going with a Nvidia GPU instead. 


So to shortly summarize:
I get black screens, I get those where I need to do a hard reboot, black screen with sound. Sometimes I get a crash where I can still go to the desktop and close the program as well as the AMD Driver Software, since the Driver software crash and becomes unresponsive. Sometimes my stuff just freeze on desktop and becomes unresponsive as well. 

I have fiddled with the power consumption in the control panel, I have DDU'ed in safe mode with no internet. I have tried numerous different driver versions, I have tried undervolting, disabling hardware acceleration, I have tried fiddling with game settings. I have tried a fresh windows install. (There is nothing wrong with my PSU, so don't even go there 750 watts). My rams are okay as well. 

I can play games like WoW for some hours but crashes still happens, but RDR2 and games like Total Warhammer 2 I crash pretty quickly.  


1 Solution

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cierco
Adept I

Re: Black Screen

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Solved by buying Nvidia GPU. 

View solution in original post

12 Replies
cierco
Adept I

Re: Black Screen

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Forgot to say I also tried the regedit thing. 

accn
Elite

Re: Black Screen

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what is your system specs?

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mickeekung
Challenger

Re: Black Screen

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Please read my thread. https://community.amd.com/thread/253578 

amdmatt
Community Manager
Community Manager

Re: Black Screen

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Perhaps the GPU is faulty, are you able to try it on a different system?

Providing more information might generate more helpful responses from the community. 

https://community.amd.com/thread/196209 

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cierco
Adept I

Re: Black Screen

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Already returned it once to the store I bought it from. They ran a stresstest and said nothing was wrong. 

Operative System: Window 10
Driver version installed: Latest 
Display Devices: AOC 144 hertz monitor 
Motherboard + Bios Revision: Asus Rampage Formula IV + 1305 
CPU/APU: i-7 3820 
PSU: 750 watts
RAM: 16 gb

amdmatt
Community Manager
Community Manager

Re: Black Screen

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There's still a lot of information missing from your post, which makes offering suggestions difficult. For example:

Which build of Windows 10 you are using?

What is the make and model of your PSU?

Is anything overclocked on your system?

What is the make and model of your system memory, what frequency/voltage/timings is it using?

Did you provide instructions to the store on how to reproduce the issue you experience?

Please can you also provide a picture showing the internals of your PC case?

rolikn1
Journeyman III

Re: Black Screen

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А может ли эту проблему создать не активированная Windows?

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cierco
Adept I

Re: Black Screen

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Had another BSOD. This time I managed to get the error. 
I am getting a video_tdr_failure error. I hope this may help narrow it down. 

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cierco
Adept I

Re: Black Screen

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I tried some different underclocking settings. I was able to play total warhammer for some time but it crashed about one and a half hour in. Will let you know if the undervolting did anything. 

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