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Drivers & Software

eqvinox
Adept I

AMD SOFTWARE NOT UNINSTALLING

I am using the AMD Radeon Software: Adrenaline edition version 23.11.1 and I can't uninstall it. Whenever I try to uninstall the software from the control pane;, it opens the uninstallation window but the "Uninstall" button does not appear at the bottom right and it keeps getting stuck on the "Detecting your system configuration for driver and software compatibility" window. Is anybody else experiencing this problem too? If so please help.Screenshot 2023-12-07 215623.jpg

5 Replies
JFM
Adept III

Yes but won't the AMD Cleanup utility remove all drivers aswell? I only need to uninstall the software.

0 Likes

Try the other option from https://www.amd.com/en/support/kb/faq/rsx2-uninstall

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

Just reinstall drivers afterwards? 

Hi, @eqvinox.

Usually it is better use AMD Cleanup Utility and reinstall the new driver with the type of installation you want (only drivers, minimal, or full).

It better to do this to clean things and avoid issue, thats because as you shown to us you already encounterd an issue, which you are not able to uninstall the drivers and the software.

Anyway you are able to install the AMD Adrenalin driver over it with the type of installation you are interested in.

  • Install Types:
    • Full Install - Provides all AMD Software features and controls for gaming, recording, streaming, and tweaking your performance on your graphics hardware.
    • Minimal Install - Provides only the basic controls for AMD Software features and does not include advanced features such as performance tweaking or recording and capturing content.
    • Driver Only - Provides no user interface for AMD Software features.

Farcuen_0-1702304766255.png

Let me know.

Kind Regards,

Farcuen