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Drivers & Software

rahman
Journeyman III

AMD software not compatible with my current driver

I install the AMD adrenaline edition now its said thats its not compatible with my current installed AMD graphics driver so what should i do now? never experience this before now im scared i hope anyone can help me 

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cpurpe91
Volunteer Moderator

Hook me up with some information about your PC. We need this info to really be able to help at all. Information Required When Posting a Discussion - AMD Community

Ryzen 7 7700X, MSI MAG X670E Tomahawk Wifi, Corsair DOMINATOR® TITANIUM RGB 2x16GB DDR5 DRAM 6000MT/s CL30, AMD Radeon RX 7900 XT, Corsair HX Series™ HX1000, Corsair MP600 PRO NH 4TB
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AMD Graphic card make & model: AMD Radeon (TM) Graphics

Laptop system, with DELL Inspiron 153515 system model and x64-based PC system type

operation system: Microsoft Windows 10 Home Single Language with 10.0.19045 Build 19045 version.

driver version installed: 31.0.21912.14

DELL INSPIRON 153515 136 6x 768 @60.000 Hz with AMD Radeon (TM) Graphics adapter

AMD Athlone Ilver 3050U with Radeon Graphics,2300 Mhz, 2 Core(s), 2 Logical Processor(s)

Baseboard manufacturer : Dell Inc.

Baseboard product : FX2N0

Baseboard version: A00

BIOS version: Dell Inc. 1.5.0, 14/3/2022

Manufacture: DELL

Model: DA65NM191

Wattage: 65.0 W

manufacture: Samsung

partnumber:M471A1K43DB1-CWE

Speed: 3200

memory: 8GB

at first after installation of AMD adrenalin edition its shows that my graphic card not compatible with my current installed AMD graphics card then i tried to use device manager > display adpter>graphic card>update driver>browse my computer for drivers>let me pick a list of available driver on my computer>i choose driver with lates dates(its shows AMD Radeon Graphics) then i can use it for a while but after i use my laptop for several times i notice its not as smooth as before then when never i tried to use Enscape software to render the *Enscape error report* notice pop up,after i send them a feedback they said it might happen because of my drivers is outdates not just that last night i cant control my brightness level i cant use keyboard key and its also didnt shows in my brightness setting i tried to google its also said my drivers is outdate and i tried to use that method again( the one i mention before) its helped me to control brightness but its not long last. I also notice an exclamation mark on my display adapter(AMD Radeon Graphics) and also on my system firmware 01.14.00. But if i right click on dekstop and click on AMD Software: Adrenalin Edition i can use that thing even thought i dont know how to use it. As im not familiar with device software or firm or hardware or anything related to laptop i hope someone can help me in this issue i still confused am i install the wrong graphic card? 

Thank you!

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