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Drivers & Software

Mati2181
Journeyman III

AMD Radeon (TM) R7 m340 not workin

Hello, my problem is that GPU2 is not used, which in theory is the dedicated one, it recognizes it, but it does not work.
Here is some information about my laptop:

Operating System: Windows 10 Home
System: HP Pavilion Laptop 15-cd00x
64 bits
Processor: AMD A12-9720P RADEON R7
Gpu1: AMD Radeon R7 Graphics
Gpu2: AMD Radeon (TM) R7 M340

The GPU that is not working is GPU2. in the AMD performance panel it says:
Utilization 0%.
Clock speed: 300MHz (this is stable and does not vary).
Current temperature: 50ºC
VRAM2: Utilization 50Mb when the maximum it says it is 4096 MB.

In the task manager under performance it says:
Utilization 0%.
Dedicated GPU memory 3/512 MB
GPU Memory 0.0/8.2 GB
Shared GPU memory 0.0/7.7 GB
GPU temperature 48ºC

 

I already updated the AMD drivers, I am 100% sure I installed the correct ones. I have already formatted the laptop and consequently reinstalled the drivers.

 

 

PD: Sorry for my English.

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arivi
Journeyman III

I have Similar problem. and whenever I install the Adrenaline software it says driver time out error, please how do I fix this

 

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