I had error 1720 upon install, which was easily solved by uninstalling AMD Chipset Drivers listed under add/remove programs within Windows 10 uninstaller menu. I then had the same 0% problem as the original poster. Upon checking the driver versions within device manager, it appeared all the drivers were updated regardless of the installer saying otherwise, with the exception of AMD GPIO Driver 220.127.116.11. This driver either never updated or updated with the older version AMD GPIO Driver 18.104.22.168, because 22.214.171.124 was what was listed within device manager. Upon attempting to manually update the driver, it would refuse with the message that it had the latest driver. I then searched the .inf file and realized that the stated driver version was in fact 126.96.36.199, rather than 188.8.131.52. I solved the issue by uninstalling the driver and manually installing it by using the extracted files within C:\AMD. It updated using the proper file successfully.
TLDR: .INF file for GPIO is listed as 184.108.40.206 and thus does not update because it does not know the driver is actually the newer 220.127.116.11. Manually uninstall the GPIO 18.104.22.168.124 driver and manually reinstall. Or use the newest release which is supposed to have fixed said issue.
This issue should now be resolved in the updated Chipset driver v2.04.04.111 which you can download here.
If you continue to experience the same issue with the updated driver, please provide the following information.
The driver installer still gives the same error message i.e. 'This installer is intended to be deployed only on an AMD system. Exiting installation as the requirement is not Satisfied' following your instructions including rebooting the computer. It closes immediately before creating any log file. I find it important to mention that AMD driver V. 2.01.15.2138 installs successfully still.
Motherboard make & model: ASUS ROG STRIX X399-E GAMING
• BIOS version: 1203
• Graphics card and driver version: ASUS Dual series GeForce GTX 1060 OC
• Windows version and build number: Windows 10 Education V.1909 build 18363.778
• Anti Virus installed: McAfee
Here are the name of the log files i am looking for.
To collect these logs from your system, please follow the steps below:
Please attach all the files in the Chipset Logs folder in your response.
Hello, I've been having "AMD Chipset Software installation failed" messages for the past three driver versions (version 2.07.14.327 included)
I can't find the old chipset version in Programs and Features in order to uninstall the old one. Can I please have a list of steps to follow in order to do a clean install or do I have to reinstall Windows?
I do not have the DPINST.LOG for some reason.
no log errror.
The only problem here is how your installer detects the hardware... because its there and works.