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Drivers & Software

Jhonpc12_1
Journeyman III

After installing Adrenaline and updating all the graphic drivers, the sound driver got corrupted.

Hello there,

I've got a problem and need support because I have no idea what to do.

It's been 1 year and 3 months since I bought my HP laptop (AMD Ryzen 5 4500u) with AMD Radeon (TM) graphics.

Two months after that, I downloaded AMD Adrenalin from the official AMD page to update my graphic drivers. At first, all seemed to be fine; the PC was working well with good performance.

Two days later...
The sound was on 100%, and I lowered the volume but kept it loud and distorted: 80%, 40%, 2%. No matter what I do, nothing changes.

I've tried to download the drivers myself, but nothing works.


Finally, I give up and proceed to restore a previous image of my system, leaving it alone this whole time.


Recently, I gave it a try, and this problem keeps happening.

¿Any idea? ¿solution? or ¿suggestion?

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1 Reply
jsk68
Challenger

Only download drivers from HP, they are specialized for your laptop. Even if they are old you're stuck with them.

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