I have a
HP ENVY dv7 with beats audio
AMD A8-4500M GPU w/ RADEON HD Graphics 1.90 GHz
64 bit OS, x64 based processor
Now that thats out of the way...
I recently found the need to install an amd driver.(didnt know it was avail.)
So, I have installed: AMD PRO Control Center, and AMD Catalyst Install Manager.
I thought the first one was correct, but I Installed the other after I found out it was. confused yet?
I sure am. any way I am writing to you now on this laptop, so I do know that one of them is installed.
My reason for getting on here is some files are not opening when I request to open them. I have the latest vlc player but yet my music and videos/movies will not open. I have installed several apps from steam also within the past few months.
I don't know what to do.
No..you installed the wrong thing...and I assume you have Windows10? Laptop graphics update...How to
How to choose the correct driver: Download Drivers
Clean install one of these drivers Clean Install AMD Graphics Drivers
Driver > Legacy
Sorry I have windows 8.
I have from the beginning to upgrade to 8.1 but the system doesnt do it. Will the 8.1 driver work?
|NAME||FILE SIZE||REVISION NUMBER||RELEASE DATE||DOWNLOAD LINK|
|Catalyst Software Suite||302 MB||15.7.1||7/29/2015||*DOWNLOAD|
|Radeon Software Crimson Edition Beta||313 MB||Crimson Edition 16.2.1 Beta||3/1/2016||*DOWNLOAD|
If I do select the 8.1 driver, which one?
this is for the same settings above but except windows 8
What do you mean? Are you not able to update to Win8.1?
** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:
Make sure Winows update is set to:
I have tried several times but this laptop wont do it. I can surf the net fine, so I know its not a connection issue
Is there any way I can download it directly from windows as a patch?
I dont have the windows key, I bought this laptop from a pawn shop. I know that it may be in the registry, but I have no idea where to find it.