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3ds Max Discussions

rancax
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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ha! he caught last train

thnks again for answer and link - I contacted them and will see what next

admin
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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hi, and thanks for the replies. I tried to search on github ... I can't find anything! it is not possible that amd does not release the old plugins too! please help me. I'm as angry as you are. but did you manage to solve the problem? have you tried the old plugin before the last one?

until yesterday it worked like this

radeon pro render - hd7950 - 15 maggio 2020 - Album on Imgur 

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admin
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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hi, and thanks for the replies. I tried to search on github ... I can't find anything!

it is not possible that amd does not release the old plugins too!

please help me.

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elstaci
MVP

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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I suggest you do the same thing rancax‌ has done and open an Online AMD Service Request (Official AMD SUPPORT) and see if they will give you a download link for a previous 3DS MAX ProRender Plug-in: https://www.amd.com/en/support/contact-email-form 

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david_s
Challenger

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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Hi,

I've forwarded this issue to our developers for investigation.

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rancax
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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o.k - since I have just got mail from amd tech support - and they redirected me here on forum once again. I just hope this problem will not go ''bouncing ball style'' - from one place to another/ tech supp. to forums... as I said - as a last measure - I will try to reinstall whole thing just if any - possibilities not to do that since it's a pain to do that if it could be avoidable
thnks

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admin
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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hi rancax,

yesterday I also wrote to amd technical support they assigned me a ticket ... let's see ...
i tested radeon pro render 2.7.2 on my small laptop acer  nitro5 -i5- nvida gx150 (gpu not certified) and it works perfectly with 3ds max 2019.
it makes me angry that a render engine for amd doesn't work with its old or new gpu.

if you find information about old plugins tell me. amd has removed all old links on github and more. this makes me angry.

ps: I keep writing here as a guest because captcha signup doesn't work. I think it's a poor b2b platform.

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rancax
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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Hi again,

Well amd official support wrote me back and redirected me here - david s said it would be passed to developers to see about current problem... so just have to wait to unroll the situtation... Maybe the will reditrect you too here , don't know... 

Agree as you said - render engine from house where their cards originated from but - maybe max got messed because microsoft updates - who knows, or it's just my system got messed somehow ''magically'' ... 
As for earlier versions - they should make a history repository for older versions but it's theirs decision... your best bet is amd support = if they dont give you satisfied answer contact them again... not much to say sorry

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admin
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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I don't think it's a max or windows problem.

and I definitely don't do a fresh install to try...

on my laptop it works perfectly and has the same versions of windows and 3ds max.

no difference except the gpu:

laptop -> nvidia gx150 (work);

desktop -> amd r9 280 (not work)

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rancax
Adept II

Re: AGAIN - PRORENDER DOESN'T RECOGNIZE GRAPHIC CARD>!>! any help?

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Maybe you're right for max not to be blamed for or win - I agree but, I'm not programmer so can not tell with 100% accuracy... I agree and suspect the same as you do, but don't know... just have to wait to hear from developers... 
As for official support I think they should provide you with earlier versions of prorender to try... I guess... 

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