boypika85

Problems Installing a Driver

Discussion created by boypika85 on Jul 5, 2020

On my Dell Inspiron 3475 AIO with a 7th Gen AMD A9-9425 with Radeon R5 I am trying to install drivers or plug in an external monitor and if I do either the computer just force shuts down

 

Specs

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CPU/GPU

AMD A9-9425 RADEON R5, 5 COMPUTE CORES 2C+3G

Base speed: 3.10 GHz
Sockets: 1
Cores: 2
Logical processors: 2
Virtualization: Enabled

 

Memory

8.0 GB

Speed: 2133 MHz
Slots used: 1 of 1
Form factor: SODIMM
Hardware reserved: 554 MB

 

Disk 0 (C:)

WDC WDS250G2B0A

Capacity: 233 GB
Formatted: 233 GB
System disk: Yes
Page file: Yes
Type: SSD

 

Wi-Fi

Qualcomm QCA9377 802.11ac Wireless Adapter

Adapter name: Wi-Fi
Connection type: 802.11ac

 

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