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Install of AMD Radeon™ RX 580 Driver stops at checking for new drivers

Question asked by on May 31, 2020
Latest reply on Jun 1, 2020 by kingfish



I am trying to install the Radeon™ RX 580 Drivers on my Windows Server 2019 Standard which has an MSI Radeon Armor RX 580. However, the desktop edition "Adrenalin 2020 Edition 20.4.2" fails with  Error 182 and the Win10-Radeon-Pro-Software-Enterprise-20.Q2's options for install has the following issues:

1. Express install - Stalls at "Please wait while detecting hardware"

2. Custom Install - Stalls at "Checking for new drivers..." 


The "Auto-Detect and Install Radeon™ Graphics Drivers for Windows" fails with Error 182. 


I know it works because the CPU (AMD Ryzen 7 1700X) did not come with a built-in graphics card so any display I did came from the RX 580 HDMI port. 


I can't figure out where the log is to checking where it stopped. I saw a previous thread on PSU and I have a 550W so I don't think that's the problem since the display works. 


Please let me know how to proceed.