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MSI Radeon RX 570 working, but not showing up

Question asked by bshort on May 18, 2020

I bought the Radeon RX 570 Gaming 8GB graphics card to put into a Dell Optiplex 7010. 

 

It's an older model PC, but I've upgraded the PSU to 500w, 16GB of ram, and a SSD. Updated the BIOS today to A29 and I've tried disabling the on-board graphics in device manager. 

 

The card lights up and is seated correctly, but it's not being registered by the computer or the AMD detection software. Any idea where I should go from here? 

 

Thank you

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