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Have you been a victim of a Gigabyte RX 590 "" Bait and Switch Purchase online? If so what action did you take? Thanks.

Question asked by colesdav on May 8, 2020
Latest reply on Jun 8, 2020 by colesdav



I recently purchased what was advertised as a Gigabyte RX 590 GPU. 
It showed the Technical Specifications and pictures of a Gigabyte RX 590 REV 1.0 GPU shown here: 


That GPU includes:
                               An additional DVI-D output.
                               Metal backplate.
                               RGB Fusion 2.0 lighting.

I even told the seller to double check the GPU was indeed a REV 1.0


The GPU I received is a Gigabyte RX 590 REV 2.0 GPU with Technical Specifications shown here:
Radeon™ RX 590 GAMING 8G (rev. 2.0) | Graphics Card - GIGABYTE Global 


It would cost me ~ 70 to fit a Custom Backplate and RGB lighting to the GPU.


It seems this "Bait and Switch" tactic has been pretty common.
In some cases sellers actually state the GPU is a Gigabyte RX 590 REV 2.0

but continue to show pictures of the Gigabyte RX 590 REV 1,0. with backplate and corresponding better technical specifications.


I have already contacted Gigabyte Sales and Technical Support and the response is - contact the seller.


If you have been a victim of this please respond below.


I am going to do something about it because I hate to see AMD users getting ripped off like this and sellers of these Gigabyte RX590 GPUs  should not be allowed to get away with it.