My Sapphire RX 5700XT Pulse is regularly crashing on several games, mostly Assassin's Creed: Odyssey but also sometimes World of Tanks and Rocket League (much rare fortunately). Attached are the logs from Windows regarding the latest crash on AC:O. Please let me know if I can get some more data in some way as I can easily replicate, it happens that often.
I have noticed two behaviours:
- Games freezes for a few seconds, then goes back to Windows and system is usable. However, launching any game at that point will trigger a full crash.
- Game freezes, and I have to restart my computer with the power button to solve the issue
Card is stock, no overclocking / undervolting. I have already tried reinstalling the games, the drivers, and Windows. Nothing fixes the issue.
Setup is MSI Tomahawk B450 Max / 3600X / 16GB RAM / Sapphire RX 5700XT Pulse / Windows 10 64bit / Adrenalin 20.4.2 (also occurred on previous versions).
Should I RMA the card for this, or is it a software issue that can be fixed?
Thanks for the help