AnsweredAssumed Answered

Please Help, AMD Black Screens Radeon VII

Question asked by ryeloc on Apr 11, 2020
Latest reply on Apr 11, 2020 by ryeloc

Guys need help here, I've been having black screens 2-3 times a day. I am a raid leader in WoW and black screening in the middle of boss fights is really becoming an issue. It does it in every game I play, and even just using chrome. I ran winDbg and it says the following. Also, anytime my computer goes to sleep, when I wake it up I get the same error. I've tried the new 20.4.1 drivers and it seems to crash even more often. I also reformatted my PC recently and still having the same issue. I've disabled hardware acceleration, in discord/chrome, and also turned off overlays and enhanced sync. Not sure what else to do other than go by a Geforce. Can anyone offer some assistance?

 

Hardware:
CPU: Ryzen 7 3700X
GPU: AMD Radeon VII
Motherboard: Auros X570 Ultra
RAM: G.SKILL Flare X Series 16GB (2 x 8GB) - F4-3200C14D-16GFX
Drive1: Samsung - 970 EVO 500GB M.2-2280 SSD
Drive2: Samsung - 960 EVO 250GB M.2-2280 SSD
Drive3: Samsung - 850 EVO-Series 500GB 2.5" SSD
PSU: Corsair HX850i Platnium + Type 3 Cables
Monitor 1: ASUS ROG Strix XG32VQ 31.5" WQHD 144Hz FreeSync Curved
Monitor 2: LG 32" 32GK650F 1440p 144hz FreeSync
Case: Corsair - Obsidian 500D RGB SE ATX Mid Tower Case

Software:
Windows 10 64 bit 1909
Radeon Software Version: 20.2.2
Motherboard BIOS: F12e

 

 

VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed.

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