mickeekung

AMD? Are you trying to fix black screen/system freeze issue when gaming or not?

Discussion created by mickeekung on Apr 4, 2020
Latest reply on Apr 6, 2020 by warsun

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Sat 4/4/2020 6:42:19 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040420-16437-01.dmp
This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFFD683870E1010, 0xFFFFF80575AF0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR



On Sat 4/4/2020 6:42:19 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFFD683870E1010, 0xFFFFF80575AF0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR



On Sat 4/4/2020 6:22:41 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\040420-13359-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8008B7309F0)
Bugcheck code: 0x116 (0xFFFF8886838F7010, 0xFFFFF8008B7309F0, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0353575.inf_amd64_8e19095ae833d985\B353558\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Wed 3/25/2020 9:53:15 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\032520-16390-01.dmp
This was probably caused by the following module: Unknown (0x0000000000000003)
Bugcheck code: 0x116 (0xFFFFCE8FC5C6B010, 0xFFFFF8034FB90818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_TDR_ERROR

 

 

 

Please answer me.

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