AnsweredAssumed Answered

RX 580 Cannot change screen resolution after updating driver

Question asked by jimh845 on Apr 3, 2020
Latest reply on Apr 4, 2020 by elstaci

My system is:

Dell Inspiron 5675

AMD Ryzen 7 1700

16 GB RAM

Windows Home 64

AMD Radeon RX 580

Asus VS228H-P/VS228 (display 1)

Dell 1702FP (display 2...yes it's old but works)

 

All was fine on displays. I added DaVinci Resolve 16 but it will not install because it cannot "find any OpenCL capable GPUs".

 

I updated drivers but then the Dell display resolution was too large but I was unable to change the resolution (it's greyed out). I rolled back the driver and displays are fine.

I also attempted to do something in Photoshop 2020 and when I went to update the Performance Advanced Settings the OpenCl option was greyed out (though the card was recognized).

 

1. Should OpenCl work with my card/system?

2. If so, is the answer to upgrade the driver?

3. If I need to upgraded the driver, how do I adjust resolution on the Dell monitor?

 

Any suggestions appreciated. Thank  you.

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