AnsweredAssumed Answered

AMD External Events Utility Service

Question asked by amdusersince2003 on Jan 3, 2020
Latest reply on Jan 14, 2020 by elo820

Hello to the AMD community,


Up until recently, I've been getting this startup issue where for 45 seconds there appears a black screen. After those 45 seconds, the black screen will eventually display the Windows login screen. However, this issue causes very slow startup times. After looking at the Event Viewer, it showed two errors on startup.


The first error is as follows:

A timeout was reached (45000 milliseconds) while waiting for the AMD External Events Utility service to connect.


And second:

The AMD External Events Utility service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


I've already tried the following:

-Reinstall AMD drivers and software

-Go back to an older version

-Reinstall Windows 10


None of those attempts seemed to do anything, is there any solution?


Edit: I must also add that I'm currently using AMD's Freesync technology on 144hz.