AnsweredAssumed Answered

AMD no longer supporting laptops with switchable graphics

Question asked by redspeed on Dec 10, 2019
Latest reply on Dec 12, 2019 by jared4481

Ive been contacting AMD for a year now. Drivers since 19.1.1 cause my switchable graphics on my laptop to not function properly. I have an R7 9830p paired with a RX 460 GPU. The RX 460 is supposed to switch on automatically when it detects a game, however every driver package, including the new one released today causes the RX 460 to not work at all. It doesnt switch on, and when I check the Radeon settings it automatically forces whatever app or game I used into power saving mode. I can switch it back to high performance mode, but it will change back to power saving mode again after I close out of the settings.

 

AMD support seems clueless and arent helpful at all, just making me go through the same basic troubleshooting steps over and over again.  Can I assume AMD just gave up and abandoned my hardware?  I keep getting notifications that there are new drivers to download, but they never work for me. It doesnt seem like AMD cares about fixing this issue.

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