dantekeane

RX 5700XT - card turn off while installing drivers

Discussion created by dantekeane on Nov 7, 2019
Latest reply on Nov 7, 2019 by nordvargr

Hello!

I just bought RX 5700XT Sapphire Nitro +. Everything was going smootly but when I download latest recommended Adrenaline drivers and instaling it, after around 30% screen goes blac and card fans stop working. But wait! There's more!

The only thing what I can do is hard reset but then when I try to start my computer after motherboard screen card fans again stop working! And its game over man, game over. To even start computer I need to switch cards with old GTX 780 unsinstall all AMD drivers switch cards again and computer normally start. Can someone had problem like this?

My power supply is Chiefteck 750V, motherboard MSI B350 Tomahawk. I unistall all drivers with DDU.
Any help will be much appriciated!

Best regards

Dominik

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