AnsweredAssumed Answered

Intel / AMD Switchable Graphics BSOD on Windows 10 !

Question asked by mlrs on Nov 3, 2019
Latest reply on Nov 8, 2019 by mlrs

Computer:        Dell Inspiron 5547


GPU 1:              Intel HD Graphics Family

GPU 2:              AMD Radeon R7 M265 2GB


Issue:               Switchable Graphics not working and my laptop results in BSOD "Thread Stuck In Device Driver" ;

                          even,  i took my laptop to repair center, but AMD GPU hardware is fine; just some dust was

                          serviced/removed. I think AMD driver is creating problems ? 


Link:            Support for Inspiron 5547 | Drivers & Downloads | Dell Pakistan       



I installed the both drivers from above Dell Support Page for my system, but, still got BSOD! 


Can anyone give suggestion/solution to which Windows version should i install and use which Intel and AMD driver versions ?


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