AnsweredAssumed Answered

AMD Ryzen 7 3750h frames drops due to throttling in games

Question asked by neshaky on Oct 19, 2019
Latest reply on Nov 23, 2019 by sergioestanque

Hi all,

I just bought ROG Zephyrus G GA502 using AMD Ryzen 7 3750H. Laptop came without OS installed. After signalling Windows 10 and all drivers I am experiencing frame drops in games.

I tried lowering the settings below what NVIDIA GeForece experience suggested but I still get the same issue. the game looks fine and runs fine for firs couple of minutes and the frame rate is decent but then it suddenly starts dropping from 60+ to less then 10 FPS. Games a I tested were COD BO4 and Warthunder. It the same issue with both games but BO4 is harder to play. I moved over from an older i5 and 750ti to this laptop hoping to have better gaming experience.

After some investigation I noticed that CPU temp goes up to 95 degrees C after which CPU clock speed drops down to 400 MHz.

I tired to reinstall windows and all drivers, and to limit Max CPU usage in Windows power settings but I still get the same results. I have run an Aida 64 stress test and I am not able to see the same thing happening.

I am attaching SC of both in game numbers (green MSI graph) and Aida 64 graph (White graph). Fore some reason CPU temp is displayed as CPU1 temp on the graphs
Click image for larger version.

Please tell me if there is something I can do a bout this.

Than you in advanced.