AnsweredAssumed Answered

RX 5700 crashing,black screen,green screen,no signal on display possible FIX

Question asked by sworche on Oct 13, 2019
Latest reply on Oct 16, 2019 by amdmatt

Hello,around 2-3 weeks ago i purchased an RX 5700 and since the day i got it,i started getting black screens with signal loss on monitor,as well as sometimes green screen,the only solution when that happened was to force shut down PC and start it back up to be able to use the PC again,waiting didnt help.

 

After a while i started doing alot of fixes,trying to figure out what to do to make it stop crashing every once in a while,and today i found out what makes my RX 5700 crash

 

its the MSAA option

wallpaper engine uses MSAA 4x,that program has been known to crash PC for some AMD users in similar or same way as for me,also i tried using MSAA 4x and higher on different games,and it would instantly crash my PC,did it multiple times as well,same thing always,once i switched back to FXAA,PC was fine,no crashes

 

Im not really sure where to post this so AMD can check it,and fix it,so im doing it here,i hope some1 sees it and it does get fixed soon

 

Thank you

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