AnsweredAssumed Answered

New computer keeps crashing, Ryzen + 5700

Question asked by larrybird on Sep 27, 2019
Latest reply on Sep 29, 2019 by rctpavuk

Hey guys, 

 

Im having some problems with my new computer that I bought premade. The screen will randomly turn black and the monitor disconnects. The only way to get back to it is to force a restart manually. This has happened while playing games, but also while random desktop business. It seems to me that its and issue with the gpu but I dont know that much about theese kinds of things so maybe someone here knows. I have the RX 5700 in combination with Ryzen 3600. 

 

Ive checked all the drivers and also yesterday done a ddu removing the gpu driver and making a fresh install. Stilling happens. Its very unfrequent tho. Sometimes I can go for hours playing, other times it happens 3 times in half hour. 

My full build consists of.

 

Corsair TX550M, 550W PSU

ATX 12V v2-4, 80 PLUS Gold, Semi Modular, 6+2-pin PCIe, 

 

AMD Ryzen 5 3600

Socket-AM4, 6-Core, 12-Thread, 3.6/4.2GHz, 65W, 7nm, tray, 

 

Sapphire PULSE Radeon RX 5700

Skjermkort, PCI-Express 4.0, 8GB GDDR6, Navi

 

ASUS ROG Strix B450-F GAMING, Socket-AM4

Hovedkort, ATX, B450, DDR4, 2x PCIe-x16, 2x M.2, USB 3.1, SupremeFX, Aura Sync,

 

Corsair Vengeance RGB PRO DDR4 16GB

2x8GB DDR4 2933MHz (PC4-23400) CL19 XMP 2.0,

 

Kingston A2000 1TB NVMe M.2 SSD SSD

M.2 2280, PCIe 3.0 x4, NVMe, 3D NAND, up to 2200/2000MB/s, 600TBW

 

Windows 10 Home

Nordic + English

 

Hope we can sort this out =)

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