AnsweredAssumed Answered

5700 xt driver crashes

Question asked by djemberob on Sep 26, 2019
Latest reply on Oct 31, 2019 by djemberob

I recently built a system with the following components:


MSI Gaming Plus x570 motherboard

AMD Ryzen 5 3600 processor

Gigabyte 5700 XT Gaming OC graphics

Samsung 970 Evo M.2 NVMe SSD

750 watt power supply

16GB memory


I’m currently running 19.9.1 graphics driver. I had difficulty initially installing the driver, but it works. Games and videos run fine, although every time the computer turns on or restarts, it pops up a message about Wattman settings getting changed to default. 


I tried to update to the 19.9.2 driver, but this has proved impossible. When I attempt to install the driver, the computer hard locks when the driver has the spinning circle symbol and says it’s checking hardware. A few seconds after that, the system resets. This has occurred whether I attempt to update from inside Adrenaline or through the full driver on the website. It occurs whether I have used display driver uninstaller or not. And when I used display driver uninstaller , even the previous driver would not install, requiring the use of system restore to make my graphics card functional again. 


Is there a way to make driver updates work on my system without crashing?