AnsweredAssumed Answered

DVI not work after driver update

Question asked by zainal2adidin on Sep 23, 2019

I have an AMD R7 360 working on my windows 10 64bit PC.

When I updated the driver to the latest version, my DVI port is not working. Only HDMI is working, before, both work fine. My windows is already updated to the latest. When the PC starts, the boot logo and animation are showing on both DVI and HDMI, but then DVI stop and only HDMI will boot to windiows.

I tried disabling display driver and restart, both work fine again. I uninstalled and, redownloaded from official AMD webpage, it happen again. I tried downloading older version, the january version I think, same thing, only HDMI works. So right now I'm disabling the driver to get both my HDMI and DVI to work.

This is my harware
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon (TM) R7 360 Series
Device ID - 665F
Vendor ID - 1002
SubSystem ID - 0496
SubSystem Vendor ID - 1043
Revision ID - 81
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 2.0 x16
BIOS Version - 015.049.000.001
BIOS Part Number - 115-C582PI20-100
BIOS Date - 2015/05/31 04:44
Memory Size - 2048 MB
Memory Type - GDDR5
Memory Clock - 1625 MHz
Core Clock - 1070 MHz
Total Memory Bandwidth - 104 GByte/s
Memory Bit Rate - 6.50 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

This is my software
Radeon Settings Version - 2019.0910.1749.32088
View Release Notes - https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-9-2
Driver Packaging Version - 19.30.03.01-190910a-346729E-RadeonSoftwareAdrenalin2019
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01410
OpenGL® Version - 26.20.11000.13571
AMD Audio Driver Version - 10.0.1.12
Vulkan™ Driver Version - 2.0.106
Vulkan™ API Version - 1.1.119

Thanks for your help!

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