AnsweredAssumed Answered

GPU scaling not working (image in top left of screen)

Question asked by suit on Sep 21, 2019
Latest reply on Oct 1, 2019 by suit

Hello there


i used a RX 580 and switched to a RX 5700 XT now - since i switched, GPU scaling is not working as expected (reinstalled the driver, even reinstalled a clean Windows with just drivers and steam) in almost every game instead of doing anything, the image is just placed in the top left corner of the screen with the set resolution (see attached Image)

Example is PUBG (and yes, i play this game in the native resolution - it is just an example, it happens in almost every other game i tried so far)

2 exceptions i found so far:
- Minon Masters (works as expected, when i set it to "preserve aspect ratio" ist does exaclty this

- DEFCON (Centers the screen in the selected resoltion no matter what setting i choose and behaves like "center")


i use a 3440x1440 monitor, the OSD of the monitor identifies the display port signal input as native 3440x1440 signal





If i Change the resoltion in Windows directly it works like expected (all 3 Options) - with the exception thast GPU Scaling on and off has no effect, scales it anyways:

also if i use VSR (or not) i'm not able to select lots of resolutions that _should_ be available - for example i can't select 2560x1080 and try out the benefits of Radeon Image Sharpening.

If i plug in the RX 580 in the system (or the test System with clean Windows) even without reinstalling the Drivers everything works as expected again


System and Software according to Radeon Settings:


Radeon Settings Version - 2019.0910.1749.32088

Driver Packaging Version -
Provider - Advanced Micro Devices, Inc.
2D Driver Version -
Direct3D® Version -
OpenGL® Version - 26.20.11000.13571
AMD Audio Driver Version -
Vulkan™ Driver Version - 2.0.106
Vulkan™ API Version - 1.1.119


Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon RX 5700 XT
Device ID - 731F
Vendor ID - 1002
SubSystem ID - 04E2
SubSystem Vendor ID - 1043
Revision ID - C1
Bus Type - PCI Express 4.0
Current Bus Settings - PCI Express 4.0 x16
BIOS Version -
BIOS Part Number - 115-D182PI0-100
BIOS Date - 2019/07/26 23:35
Memory Size - 8176 MB
Memory Type - GDDR6
Memory Clock - 875 MHz
Core Clock - 1905 MHz
Total Memory Bandwidth - 448 GByte/s
Memory Bit Rate - 14.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0