AnsweredAssumed Answered

Radeon RX 570 series red tinted screen on fullscreen games

Question asked by wjuniorhp on Aug 28, 2019

Hi,

Every time I play a game on fullscreen,  there are some coloring errors. Until now, I've tried Terraria and World of Warcraft. When I play Terraria on fullscreen, the screen was darker and very red-tinted. When I play WoW fullscreen, the screen looks normal at first, but when I mouse-click (either with right or left buttons) to move the camera, the screen becomes red-tinted again. The problem doesn't occur when these games are on windowed mode. When I tried to PrintScreen the issue, the image printed looks perfectly normal, even if I saw red-tinted at the time it was captured.

What can I do to solve this?

 

My PC Specifics:

 

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon RX 570 Series
Device ID - 67DF
Vendor ID - 1002
SubSystem ID - C570
SubSystem Vendor ID - 1682
Revision ID - EF
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 015.050.002.001
BIOS Part Number - 113-57045EHB2-W90
BIOS Date - 2017/12/18 19:23
Memory Size - 4096 MB
Memory Type - GDDR5
Memory Clock - 1750 MHz
Core Clock - 1286 MHz
Total Memory Bandwidth - 224 GByte/s
Memory Bit Rate - 7.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

 

Radeon Software Version - 19.5.2
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - Radeon RX 570 Series
Memory Size - 4096 MB
Memory Type - GDDR5
Core Clock - 1286 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD Ryzen 7 2700 Eight-Core Processor

 

Radeon Settings Version - 2019.0522.0921.16852
View Release Notes - https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-5-2
Driver Packaging Version - 19.10.15.05-190522a-342855C-RadeonSoftwareAdrenalin2019
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01394
OpenGL® Version - 26.20.11000.13558
AMD Audio Driver Version - 10.0.1.10
Vulkan™ Driver Version - 2.0.87
Vulkan™ API Version - 1.1.106

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