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upgrading to windows 10 on dell inspiron N4050 model is showing AMD graphics device is working fine but amd catalyst does not show the information.

Question asked by chidu82 on Mar 28, 2019
Latest reply on Mar 29, 2019 by kingfish

My dell inspiron laptop Model N4050 came with inbuilt AMD radeon graphics card of version : AMD Radeon HD 6470M.

Factory OS is windows 7. My hard disk was corrupted and i replaced a new hard disk. I did a fresh install of windows 10 on this device.

under display adapter of windows device manager, it shows device is working fine. But when i launch amd control center, under display, it shows Adapter RAM: Not available, Color Planes : Not Available, Color Table Entries : Not available, Resolution Not available, Bits/pixels not available.

 

 

when i try to launch radeon settings, i am getting no amd graphics driver is installed.

I tried un-installing and re-installing the driver many times but no use.Please help to let me know .whether radeon graphics card is installed properly or not. or what should be done to fix this issue.

 

-thanks

Chidambaram

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