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0x887A006: DXGI_ERROR_DEVICE_HUNG with shadows enabled in Shadow of the Tomb Raider DX12 multi-gpu

Question asked by 8-fingered on Mar 9, 2019
Latest reply on Jan 24, 2020 by 8-fingered

Having solved my previous Shadow of the Tomb Raider problem, I upgraded to a multi-gpu setup to drive a 1440p/144hz display.


Unfortunately it seems that I have to set Shadow Quality to 'Off' to avoid the game crashing to the desktop with DXGI_ERROR_DEVICE_HUNG when I try to continue the game or run the benchmark via Option -> Display and Graphics (though it does seem to occasionally work).

I went ahead and moved up to Windows 10 build 1809. I did uninstall the recent KB44282887 due to reports of degraded performance.



i7-4790K 4GHZ

16GB Corsair Vengeance RAM (4x4, purchased as a kit)

Asus Z97 Pro WiFi ac Motherboard (Bios 5303)

2x PowerColor Red Dragon Vega 56

Samsung C27HG70 at 1440p

EVGA SuperNOVA 1200 watt Power Supply

Windows 10 build 1809


I'm on a clean install of Adrenalin 19.3.1.