AnsweredAssumed Answered

AMD Rewards, purchased MSI Armor MK2 RX 580, still no coupon code or response in several days

Question asked by angstyhorse on Mar 6, 2019
Latest reply on Mar 9, 2019 by thegameplayer

Just as the title says, I bought the card a little over a week ago, opened an AMD ticket 7 days ago, no response. Amazon tells me there is no promo, AMD website says any RX 580 to get 2 of the three games, the product page on Amazon displayed the promo when I bought it, doesn't anymore, but shows it for other cards. 

 

Not really sure what to do in this position, I'm not going to be that angry if I don't get it, but I feel cheated and I guess a bit confused. Do I really not qualify because I bought MSI instead of XFX or Asus or some other manufacturer? Even though that is not listed as a term on the website??

 

Edit 1: I actually bought this as part of a bundle with a Ryzen 5 2600, which I am now realizing is also eligible for the promo, did not receive a coupon code for either.

Outcomes