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Radeon Software Adrenalin 2019 Edition 19.x.x - Issues with World of Warcraft DX12

Question asked by railrunner on Jan 11, 2019
Latest reply on Feb 26, 2019 by chillyride


The following issues seem to be fixed with the recently released 19.2.3 Adrenalin drivers.





I just installed the latest 19.1.1 beta driver and noticed a weird and even gamebreaking issue in World of Warcraft, running with DirectX 12 API setting. Flying around in busy Stormwind causes heavy stuttering in shorter periods, the screen freezes for a second or two, goes back to normal, stays like that for a few more seconds, before it freezes again. The game eventually crashes, with Windows 10 showing an error notofication:

"Access to graphics hardware has been blocked for wow.exe."


I noticed within Wattman, every freeze causes a massive clock spike in a negative way: The clocks reset to lowest P-State, before stabilizing for a short time, just to spike down again. I know it's not much, but here is a screenshot showing the issue:

Bild: 19-1-16xfcy.jpg -

As you can see, there is a spike quite soon after I started the game, which is when the picture froze for the first time. Got back to normal, moved around a bit, the next three spikes caused freezes in short periods, again before going back to normal. The last spike crashed the game, giving me the error notification stated above.

Now I reinstalled the 18.12.3 drivers, and everything works fine as usual. I again decided to try the 19.1.1 Beta, this time however I went for a clean, "new installation". The issues appeared again, regardless of the Wattman settings by the way, doesn't matter whether "Balanced", "Turbo", "Energy Saving" or "Custom" is set.

Again I reinstalled the previous 18.12.3 drivers and the game works just fine.


My system:

Mainboard: Asrock X370 Gaming Professional (5.10 BIOS)

CPU: AMD Ryzen 7 2700X

RAM: 32 GB G.Skill RGB optimized for Ryzen, running at 3200MHz

GPU: Sapphire Radeon Vega 64 Nitro

OS: Windows 10 Home 64 Bit (latest official version)

SSDs: Samsung 960 Evo NVME, SanDisk Ultra II SATA, Crucial MX500 SATA

HDDs: Samsung 500 GB SATA, WD Blue 1 TB SATA

GPU drivers: Radeon Adrenaline 19.1.1 / 18.12.3

Chipset drivers: 18.10.1810