9 Replies Latest reply on Nov 29, 2018 12:40 AM by qnerd

Acer Aspire 3 A315-41 Linux Support

aslampangestu Nov 23, 2018 10:26 PM

Anybody have problem when install Linux OS with this laptop

Acer Aspire 3 A315-41:

Ryzen 5 2500u

Vega 8

I always have this error when instal any Linux Distro

BUG: soft lockup - CPU#16 stuck for 23s

For now, i'm using Peppermint 8 with kernel 4.13 and i have research that the new ryzen have good with kernel 4.15, but i have this error to. even with the latest kernel.

Any solve this?

Re: Acer Aspire 3 A315-41 Linux Support

billy72 Nov 24, 2018 2:15 AM (in response to aslampangestu)

Hi aslampangestu

I,m not a ACER A315-41 owner nor Peppermint 8 user

If I go to ACER webpage support for your system I can see this BIOS availables

It's right?
Have you installed the latest BIOS version available?
Still happen the bug with the latest BIOS available and all default values in it?

if the aswer is yes: Try to install kernel 4.17 or above through any official repository for Peppermint 8, if isn't possible I advice you test your system installing Ubuntu 18.10 (uses 4.18 as default kernel and it's based on apt too)

it is very possible that to enjoy your Ryzen 2500U and GNU/Linux you should choose other distributions based on Rolling Release.
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- Re: Acer Aspire 3 A315-41 Linux Support
  
  aslampangestu Nov 25, 2018 5:01 PM (in response to billy72)
  
  Thank you for answering my question.
  But, it's doesn't work for me. I always have this error when install any linux OS. I forgot to mention this laptop only can use UEFI. I can't go to bios legacy. i can only turn on and off secure boot, but it's doesnt work to. Any sugesstion?
  
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  - Re: Acer Aspire 3 A315-41 Linux Support
    
    billy72 Nov 26, 2018 12:50 AM (in response to aslampangestu)
    
    sorry for lost time
    
    Have your BIOS an option called Launch CSM or CSM (Compatibility Support Module)?
    If yes try to enable or disable it before install a new OS and don't forget update to the latest BIOS version available from your ACER webpage support.
    
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    - Re: Acer Aspire 3 A315-41 Linux Support
      
      aslampangestu Nov 26, 2018 1:44 AM (in response to billy72)
      
      My laptop doesn't support that. I can only enable and disable secure boot. Cannot change boot mode to bios
      
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Re: Acer Aspire 3 A315-41 Linux Support

aslampangestu Nov 26, 2018 5:03 PM (in response to aslampangestu)

Or maybe any people use this laptop using any debian based an working well. Can you tell me what your OS using?
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- Re: Acer Aspire 3 A315-41 Linux Support
  
  billy72 Nov 27, 2018 10:07 AM (in response to aslampangestu)
  
  Try to install Debian 9 Stretch, is not compatible with Secure Boot, before install you must access inside Windows, launch Windows PowerShell (Admin) and type powercfg.exe -h off and press enter, it will disable Hibernation and Windows Fast Boot (essential for Windows/Linux dual boot). To keep in mind: Debian 9 Stretch uses 4.9 as default kernel, it's very "old" for Ryzen APUs, you must install the latest kernel version provided by stretch-backports (unofficial Debian repository that offers latest versions of software packages, newer but possibly more unstable).
  
  If this hasn't useful try with Fedora 29 WorkStation, one of the best GNU/Linux distributions of today, his approach is based on Rolling Release, uses 4.19 as default kernel and Gnome 3.30, is compatible with Secure Boot, software package is based on rpm ... I think you have a good beginning to start investigating
  
  Manjaro 18.0 could be and excellent chose too (Arch user-friendly)
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Re: Acer Aspire 3 A315-41 Linux Support

aslampangestu Nov 28, 2018 12:55 AM (in response to aslampangestu)

Thankyou billy72 for you answer so far. But, i now have another solution.
I have to add parameter pci = noacpi when booting. But, still this is anoying because i have to disable acpi
Acer Aspire 3 A315-41G (AMD Ryzen 7 2700U) Laptop - Installing Ubuntu 18.04 and "Hidden" M.2 SSD Socket
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- Re: Acer Aspire 3 A315-41 Linux Support
  
  billy72 Nov 28, 2018 7:06 AM (in response to aslampangestu)
  
  It should not be so complicated to install GNU/Linux but with such a limited BIOS (values hidden by the manufacturer, unfortunately a common practice in many systems) I can only recommend that you look for unlocked BIOS not guaranteed by the manufacturer, it's risky and you can break your computer, It's your decision.
  
  Thank you very much for sharing your experiences
  
  All the best
  
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- Re: Acer Aspire 3 A315-41 Linux Support
  
  qnerd Nov 29, 2018 12:40 AM (in response to aslampangestu)
  
  Before disabling the acpi subsystem, I would suggest trying
  'noapic' as kernel parameter first.
  
  qnerd
  
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