AnsweredAssumed Answered

Why can't I install ProRender?

Question asked by noms17 on Sep 29, 2018
Latest reply on Mar 18, 2019 by ernesto55

Hi,

 

I downloaded Radeon Pro Render for 3ds Max 2019 and I can't install it. When I get to the registration screen, I click on the Register button and the installer freezes. I've also tried to click on continue without registering and it apparently installs, but when I try to select Radeon ProRender in 3ds Max, it freezes the program. I also tried rerunning the installation exe after a 'successful' installation and clicking on repair and it completes the process but I get the same end result.

 

I don't know if it is not really compatible with 2019 version but definitely the installer file is not ok.

 

Could you please help me out with this?

 

i5, 8 GB Ram, WIN10, 3ds Max 2019, 3 AMD cards (RX series)

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